Why documentation issues cause airport rejections
Most rejections trace back to a mismatch between the documentation provided and the specific requirements of the airline and destination country on that date.
Common documentation gaps
- Health certificate validity — most airlines require the certificate dated within 10 days of travel
- Microchip format mismatch with destination country requirements
- Vaccination certificate timing issues
- Container non-compliance with IATA container requirements
- Missing captain notification letter or shipper's declaration
- Incorrect labelling on the container
What we review before booking
Before confirming any booking we check the airline-specific documentation requirements for the carrier, route and animal type and flag anything that needs attention.
Important note
We are a booking coordination service, not a veterinary or compliance consultancy. Documentation preparation remains your responsibility. We flag requirements.